FAQs - HOSTS
We hope our site is pretty easy to use, but we wanted to fill you in on some of the key into from our Ts&Cs. We are ABSOLUTELY happy to take feedback and grow this list so drop us a line if you have any comments or suggestions!
Its free to create a profile and list your event on our site. Simply enter your details or link your facebook account.
All ticket sales are processed securely through Paypal.
A fee is charged on each ticket sold.
At the moment, UK Supperclubs charges a commission of 7% (this covers the cost of running our website and marketing and PR services).
PayPal's fees are not included in this commission, so in addition, you will also pay PayPal's fees. These currently range between 2% and 5% of the total sales price, depending on your monthly sales volume and the country of residence of the buyer. In general, domestic purchases have lower fees than international ones, and higher monthly sales give you a discount on fees.
You can see the exact fees by logging in to your PayPal account and going here. After each purchase you will get a receipt displaying the exact fee.
Life happens and if for some reason you have to cancel an event, it is your responsibility to issue refunds to guests for the cost of their ticket. If the fee has already been charged, you may need to refund the full cost of the ticket.
It’s up to hosts to manage the number of tickets that you sell on our site so keep an eye on how many people are buying tickets!
You can message guests directly from our site so please keep an eye on your inbox for questions from guests and any special requests. You can set your notifications to get an email to you don’t miss any important messages!