Welcome to UK Supperclubs’ privacy policy.

UK Supperclubs respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. The definitions here have the same meaning as in the Terms of Service.

1. Purpose of this privacy policy

This privacy policy aims to give you information on how UK Supperclubs collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase tickets for an event, register on our website or take part in a promotion or competition.

2. Controller

UK Supperclubs Ltd is the controller and responsible for your personal data (collectively referred to as “UK Supperclubs”, "we", "us" or "our" in this privacy policy).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Contact details

Full name of legal entity: UK Supperclubs Ltd

Email address: hello@uksupperclubs.com

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

3. Changes to the privacy policy

We keep our privacy policy under review. This version was last updated on 10 April 2019.

4. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

5. The data we collect about you and how

In order to provide you with our Services, we collect certain information from you when you register and interact with the Website.

  • Identity Data includes your full name and gender (gender is optional should you choose to provide this)

  • Contact Data includes your billing address, email address, and telephone number

  • Profile Data includes your username, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Information You Post: We collect information or other content that you may post using our Services (such as text, photos, videos, locations) or actions that you take using our Services (such as commenting on a host’s content, writing a review, changing your profile picture, or connecting to third-party suppliers).

  • Communications: We receive the messages you send to and receive from other Users. We also will receive any communications between you and UK Supperclubs relating to our Services.

  • We do not collect credit card information. Purchases are all handled for us by third parties stores such as PayPal, among others. We are not responsible for the policies and practices of such app stores and we rely on their security measures. However we do collect Transaction Data which include details about payments to and from you and the Hosts you have purchased from directly through our Website.

  • Marketing Data includes your preference in receiving marketing from us and our third parties and your communication preferences.

  • Technical Data includes (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. This is collected from analytics providers.

  • Usage Data includes information about how you use our website and services. We collect this personal data by using cookies.


6. How we use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

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Opting out

You can ask us or third parties to stop sending you marketing messages at any time by logging into the Website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you.

7. Disclosure of your personal data

We also use MailChimp and Sharetribe for communications. Mailchimp are located in the USA but they have certified to the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework and are therefore deemed as having adequate controls by the EU supervisory authority for GDPR

Your information will not otherwise be transferred out of the European Union without your prior consent; we will not share your personal data.

8. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data's accuracy.

  • Where our use of the data is unlawful but you do not want us to erase it.

  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.